Promega Marble & Granite

Frequently Asked Questions

Yes we offer free estimate based on the information provided by our customer
Under most conditions found in the kitchen, your countertops will be fine if you take a hot pan off the stove or a casserole out of the oven and place it on them. However, placing a very hot object directly on top of a cold surface may result in a condition referred to as thermal shock. There have been instances of countertops cracking when the conditions are just right. For this reason, we always recommend the usage of a trivet or thermal pad between the pot and countertop.
As you can expect, every project is different therefore, we quote everyone by proposal after receiving the following information such as drawing showing the dimensions of the project, the material/color chosen, edge profile chosen, type of backsplash and number/types of cut-outs for sinks or other appliances. Once we have the information, we will provide you with a proposal within 48 hours. This free quote is an estimate only and is subject to change based on the actual measurements we take at the time of template.

Regular Cleaning: Keep your countertops clean and dry by wiping them with a microfiber cloth or a paper towel. Do not use abrasive cleaners or materials like steel wool, scouring pads, or harsh chemicals like bleach or ammonia.
Avoid heat damage: Avoid placing hot pans or pots directly on the surface of the countertop as they can create heat spots or cracks ( very low chance but recommended ) Instead, use trivets or hot pads.
Prevent scratches: Avoid cutting or chopping food directly on the countertop. Always use a cutting board to prevent scratches or nicks.
Avoid acidic substances: Avoid using acidic substances like vinegar, citrus, or acidic cleaners as they can etch the surface of the countertop.
Prompt attention to spills: Clean up spills as soon as possible. Do not let spills sit for too long, as it can damage the surface of the countertop.
Soft cleaning solutions: Use a mild soap and warm water solution to clean the countertop. Rinse thoroughly with clean water and dry it with a soft cloth.
By following these tips, you can keep your granite, marble, or quartz countertop looking clean and polished for many years.

Granite, marble, and quartz are all popular materials used as countertops, flooring, and other applications in homes and commercial spaces.
Granite is a type of igneous rock that is formed through the cooling and solidification of lava or magma. It is a hard and durable material that is resistant to scratches and heat. Granite comes in a variety of colors and patterns, making it a popular choice for kitchen countertops and other applications.

Marble, on the other hand, is a type of metamorphic rock that is formed from limestone under high pressure and temperature. It has a distinct veining pattern and is known for its luxurious look and feel. Marble is a softer and more porous material than granite, making it more susceptible to staining and damage.

Quartz is an engineered stone made by combining ground quartz, resins, and pigments. It is a non-porous material that is resistant to scratches, staining, and heat. Quartz countertops come in a wide range of colors and patterns that can mimic the look of natural stone, making it a popular and low-maintenance option for homeowners.

In summary, granite is a natural stone that is durable and comes in unique patterns and colors. Marble is a metamorphic rock that has a luxurious appearance but is softer and more prone to damage. Quartz is an engineered stone that is low-maintenance, durable, and comes in a wide range of colors and patterns.